Northwest Rental Conference


Saturday, October 25, 2014
2:00 pm - 5:00 pm  Registration (Convention Center Lobby)
Sunday, October 26, 2014
8:00 am - 5:00 pm  Registration (Convention Center Lobby)
9:00 am - 2:00 pm Golf Tournament
12:30 pm - 3:00 pm Seafood Boil
6:00 pm - 7:00 pm Cocktail Party (Headquarters Hotel)
7:00 pm - 9:00 pm Welcome Dinner (Headquarters Hotel)
9:00 pm - 11:00 pm Hospitality Room Open (Headquarters Hotel)
Monday, October 27, 2014
7:30 am - 8:30 am Breakfast (Convention Center)
8:00 am - 5:00 pm Registration (Convention Center Lobby)
8:30 am - 8:45 am Opening Session
8:45 am - 9:15 am  ARA State Association Meetings    
9:15 am - 10:15 am Seminar: 
The Benefits and Rewards of Goal Setting and Tracking.
 
Presented by Dick Detmer
Do you feel that you set business goals but they never get accomplished?  Check out what Dick has to say to get things going forward and techniques to innovate for the future.
10:15 am - 10:30 am Break
10:30 am - 12:00 pm Seminar:  
“Never say NO…” Selling Techniques to improve your bottom line.  Presented by Dick Detmer
Don’t tell your customers “No, we don’t carry that” or “We can’t help you”.  Learn Customer Service Skills that you and your staff can use to keep your customers happy and coming back year after year.
12:00 pm - 1:00 pm Lunch (Convention Center)
1:00 pm - 5:00 pm Exhibit Hall Open
6:00 pm - 7:00 pm Cocktail Party (Headquarters Hotel)
7:00 pm - 9:00 pm Exhibitor Appreciation & Awards Dinner (Headquarters Hotel)
9:00 pm - 11:00 pm Hospitality Room Open (Headquarters Hotel)
Tuesday, October 28, 2014
7:30 am – 8:30 am Breakfast (Convention Center)
8:00 am - 1:30 pm Registration Open (Convention Center Lobby)
8:30 am - 9:30 am Seminar: 
Delegation and Motivation of your Staff. Free up your time Are you spending too much time just dealing with day to day issues? Learn ways and tasks to delegate and empower your staff and make your and their jobs better and more rewarding.
9:30 am – 9:45 am Break
9:45 am – 11:00 am Seminar:
Tent Ballasting presented by Randy McCauley
What’s the “proper” way to anchor your tent for your customers’ safety and protect your tents? Randy will discuss different ballasts and anchoring techniques and requirements needed to secure your “investment” and protect everyone.
9:45 am – 11:00 am Seminar:
Great Customer Service - Telephone Techniques for building a better order.  Presented by Dick Detmer
Learn the best way to answer the phone so that you can be a better ambassador for your company.  By putting these ideas into practice you can improve your sales and get more customers in the door.
11:00 am – 3:00 pm Exhibit Hall Open
12:000 pm – 1:00 pm Lunch (Convention Center)
2:47 pm NWRC 14th Anniversary Prize Drawings
Must be present to win.
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Last modified: November 07, 2014